Tuesday, November 24, 2009

How to switch between VisNetic AntiVirus Plug-in and Avast Antivirus

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If you purchased a VisNetic AntiVirus Plug-in license or an Avast Antivirus license for IceWarp Mail Server 9.4.3 or higher and are not able to enable the purchased product from the Admin console - Antivirus, this utility will allow you to switch between the two antivirus products. VisNetic AntiVirus Plug-in users for IceWarp Mail Server will need to switch to Avast Antivirus once the VisNetic subscription expires and this tool will help in making the switch.

1. Download the utility from the following link and save it to the IceWarp Mail Server computer:

http://ftp.deerfield.com/pub/current/vavavast.exe

2. Run the utility by double clicking it. It will detect if IceWarp Mail Server is installed and it will determine the current state of the installed Antivirus product.

3. From the utility selector window you will see two options, Use Avast or Use VisNetic AntiVirus Plug-in.

4. Select the Antivirus product you want to use and press Apply.

5. After the utility makes the required changes it will prompt to restart all IceWarp services and the admin console for IceWarp.

6. Press OK, Close and restart all IceWarp Services including the admin console. You can restart the services from the Windows service control panel Start - Administrative Tools - Services or from the IceWarp Admin console.

Friday, November 20, 2009

Deerfield.com and IceWarp Unveil IceWarp Version 10 - Unified Messaging Platform

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Vision becomes reality for Deerfield and IceWarp as major new IceWarp v10 release brings unprecedented functionality to customers

GAYLORD, MI — Nov. 20, 2009 — Deerfield.com, longtime IceWarp technology partner and IceWarp Technologies, developer of IceWarp Server, announced today the release of IceWarp Mail Server version 10.

“IceWarp Version 10 is particularly gratifying for us at Deerfield and exceeds our expectations in many ways,” said Mike Deerfield, CEO of Deerfield.com. “At the core of our decision to transition our past and future VisNetic MailServer audience to IceWarp is the fact that we wish to provide our channel partners and end users with the latest and greatest functionality and enhancements. In IceWarp version 10 we see the validation of this decision and the evolution of IceWarp from a robust messaging platform relied upon primarily by ISP’s and heavy traffic users to a unified messaging solution designed for any size organization. It accommodates nearly any messaging requirements, and creates new opportunities for consolidated communication, mobility, resource conservation and administrative ease.”   With hundreds of new features and enhancements, version 10 is improved in nearly every area, but the following new features are particularly noteworthy:

· ActiveSync – provides live synchronization with mobile devices, including most Microsoft mobile devices and Iphones, out of the box without the requirement of client side software. This new feature not only allows for seamless synchronization with mobile devices, but it also makes setup simple and reduces nearly all administrative overhead.

· Unified WebmailIceWarp version 10 Webmail is a reimagining of web based email clients. From any browser users may now: send and receive email, schedule appointments and tasks, share contacts, instant message, send SMS messages, and even call contacts and receive calls using IceWarp’s new VoIP capabilities. IceWarp Webmail can now not only be used as a primary email client, it can also provide a hub for all forms of contact and calendaring, from anywhere.

· SmartAttach a revolutionary new feature that allows recipients to download attachments via secure http instead of receiving and processing them by email. This is a logical new technology that saves significant bandwidth and ensures that files are not housed on unsecured recipient mail servers or archives.

“We are pleased to announce this release with Deerfield and believe this is the start of a new, exciting chapter in the distribution of IceWarp,” said Chris Grady, CEO of IceWarp USA. “We are well aware that Deerfield has been supporting and selling mail servers since 1997, and has been a key contributor to the success of IceWarp since 2001. With a wealth of experience in the email server and messaging fields, and a reputation for outstanding support and service – particularly geared towards the needs of small businesses, Deerfield is well positioned to be our go-to distribution partner for IceWarp in the US.”

Learn more about IceWarp Server at: http://www.deerfield.com/products/icewarp/

About Deerfield.com:
Founded in 1994 and headquartered in Gaylord, Michigan, Deerfield.com® is an International publisher and distributor of Computer Software enabling Multi-Contact communications via the Internet - Email, Chat, and Voice. Deerfield.com continues to bring its vision of the Internet to its customers through a range of products including: IceWarp Unified Messaging Platform, 3CX IP PBX for Windows and VisNetic MailFlow email management system.

About IceWarp:
IceWarp, Ltd. was started in 1999 with the development of their mail server, then titled Merak Mail Server. Icewarp’s exceptional product stability, performance and reliability quickly escalated its global adoption rate with ISPs and businesses. Over the years, IceWarp has maintained a technology leadership position by continuing to advance through many industry-firsts.

Press Contact:
Don Hoyt
dhoyt@deerfield.com
Tel: (989) 732-8856

Monday, November 9, 2009

How Attachments are Included in Email Messages

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In the past I discussed how email messages are created by an email client and how the mail server receives and accepts messages. In this post I wanted to provide you with some information on how an attachment is included with email messages.

The standard for attaching files or including different content types in your email message is defined using MIME version 1.0. MIME is a very simple method for separating message body content into parts so it can later be viewed by an email client.

Discussion:

  1. MIME Messages
  2. MIME boundaries
  3. Types of content - HTML, Text, Images, Files
  4. MIME end boundary
MIME Messages

Most email clients use MIME when creating email messages, however, there are older technologies that may still be used today, for example, uuencoding was big back in the day for attaching files and for Newsgroups. Basically it consisted of tags (begin / end) that told the reader where the beginning and the ending parts of the attachment were. This worked great but didn't provide the flexibility needed to decode modern email messages.

The method used by MIME to divide the message body into parts is fairly simple and knowing how to read MIME may help you in troubleshooting email issues.

Most email clients will not allow you to view the MIME boundaries or MIME content of an email message so keep in mind that you will need to read the original message file saved by your mail server to see MIME content/boundaries.

MIME Boundaries

MIME Boundaries are tags defined by the MIME Boundary header. The email client reads the boundary header and looks in the message body for the boundary to determine the start of an attachment or special message body content, such as HTML.

Here's an example of a message showing MIME boundaries, this is standard header configuration and should appear on all MIME messages (other than the boundary tags which are always unique).

---------------------------------------------
Received: from remote_domain.com (127.0.0.1 [127.0.0.1])
by danj (IceWarp Server v9.4.3) with ESMTP id QZS43813
for
danj@domain.com; Mon, 09 Nov 2009 09:35:13 -0500
Date: Mon, 9 Nov 2009 09:35:13 -0500
Return-Path: danj@remote_domain.com
To: Dan
From: Fred
Subject: Test message
Message-ID: 6ae9475a5a749119298f7d5a1ec823b4@remote_domain.com
X-Mailer: IceWarp Mailer 9.4.3 (2009-06-22)
X-Priority: 3
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="b1_6ae9475a5a749119298f7d5a1ec823b4"

--b1_6ae9475a5a749119298f7d5a1ec823b4
Content-Type: text/plain; charset=UTF-8
Content-Transfer-Encoding: 8bit

This is a test message

--b1_6ae9475a5a749119298f7d5a1ec823b4
Content-Type: text/html; charset=UTF-8
Content-Transfer-Encoding: 8bit

<b>This is a test message</b>

--b1_6ae9475a5a749119298f7d5a1ec823b4--
---------------------------------------------


References to MIME boundary locations

Content-Type Header

The Content-Type header defines the type of message and the boundary used to define different parts of the body of the message.

The boundary in this message example is:

b1_6ae9475a5a749119298f7d5a1ec823b4

The first starting boundary is defined using '--' followed by the boundary, example,

--b1_6ae9475a5a749119298f7d5a1ec823b4

Each time a new part is defined the boundary will separate that section and define the type of content. In this example, the content type is plain/text and HTML. The first starting boundary is plain text and the second is HTML

The type of content defined between the MIME boundaries is what tells the email client how to read the content. If you attach an image or document the content type will change for that type of content. Here's an example, using an image attachment

--b1_6ae9475a5a749119298f7d5a1ec823b4
Content-Type: image/jpeg; name="mime-example.JPG"; charset="UTF-8"
Content-Transfer-Encoding: base64
Content-Disposition: attachment; filename="mime-example.JPG"

wAARCAH5Ai8DASIAAhEBAxEB/8QAHwAAAQUBAQEBAQEAAAAAAAAAAAECAwQFBgcICQoL/8QAtRAAAgEDAwIEAwUFBAQAAAF9AQIDAAQRBRIhMUEGE1FhByJxFDKBkaEII0KxwRVS
0fAkM2JyggkKFhcYGRolJicoKSo0NTY3ODk6Q0RFRkdISUpTVFVW

--b1_6ae9475a5a749119298f7d5a1ec823b4--


Notice the Content-Type: is now 'image/jpeg' and the file name is 'mime-example.JPG'.

End Boundary

The ending boundary is the same as the starting boundary with the addition of '--' at the end of the boundary, example:

--b1_6ae9475a5a749119298f7d5a1ec823b4--

The ending boundary may appear more than once in the message, usually defining the ending of attachments other than Plain Text and HTML boundaries.

For more information on MIME please refer to the following links and I hope this was helpful.

Wiki

MIME RFC

Thursday, November 5, 2009

IceWarp Announces November 16th as the North American Launch Date for IceWarp Unified Communications Server Version 10

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IceWarp Server delivers breakthrough unified communications, mobility, security and collaboration.

Washington D.C. Metro Area – November 4, 2009 – In less than two weeks, IceWarp (www.IceWarp.com) will release the newest version of its platform – an event that current IceWarp customers have long anticipated.

IceWarp Unified Communications Server Version 10 is not simply an improvement on Version 9. “It’s a completely redesigned system,” said IceWarp CEO Christopher Grady. “It delivers the promise of true unified communications through the comprehensive integration of every service and feature. IceWarp Version 10 is an affordable enterprise‐grade communications system that can be up and running in 10 minutes, and fully deployed in hours – not days, weeks or months."

Since 1999, IceWarp has delivered highly unified messaging. However, the promise of full and seamless integration is the veritable Holy Grail of true unified communications. Pursued by few, achieved by even fewer, unified communications comes with a number of benefits, including flexibility, enhanced security, mobility, presence (instant messaging), management control and cost efficiency. And IceWarp has achieved all of this with its new platform, IceWarp Unified Communications Server Version 10.

What Distinguishes the IceWarp Solution?

True integration – IceWarp Unified Communications Server Version 10 can be up and running in less than 10 minutes, and is usually fully deployed in less than a day.

Zero‐Integration – IceWarp Unified Communications Version 10 delivers a comprehensive solution requiring zero integration. The platform, which has been in development for two years, is now ready to be unveiled.

“November 16, 2009 has been a long time coming,” said John Cooper, IceWarp Director of National Accounts. “Throughout the months, I’ve maintained contact with many of our current IceWarp customers. This is clearly the most highly‐anticipated release in IceWarp’s history because they know it was built for them – to meet their communications needs.”

Up Close: IceWarp Unified Communications Version 10

  • Communication – IceWarp unifies all servers and clients, providing all methods of desired business communication, including email, business‐grade IM, VoIP, and text messaging (SMS).
  • Security – IceWarp adds the most sophisticated server‐based dual‐layer defense on the market, securing all communication with dual antispam, dual antivirus, and robust intrusion prevention.
  • Collaboration – IceWarp provides enterprises of all sizes with advanced collaboration, including shared contacts, calendars, tasks, files, notes, and journals.
  • Mobility – IceWarp untethers users from the desktop, providing the powerful features they desire via over‐the‐air synchronization of all GroupWare and communication data. Supported devices include Windows Mobile, iPhone, Blackberry, Nokia, Sony, Motorola, LG, and others.
IceWarp WebClient Provides Unprecedented Mobility and Flexibility

IceWarp WebClient is IceWarp's web‐based UC solution that delivers all communication needs in a single unified web‐based interface with a familiar Outlook‐like experience. Combining WebMail, Web IM, Web Phone, Web SMS (text messaging), Web Collaboration (groupware), and SmartAttach large‐attachment handling, IceWarp WebClient is a zero‐configuration web‐based interface that can be deployed with a single click, making it the perfect solution for any highly mobile workforce.

With IceWarp SmartAttach, Users Can Send Large Attachments, Retain Unprecedented File Control and Conserve System Resources

IceWarp SmartAttach gives users the power to quickly send large files, while preserving system resources and bandwidth for both the sender and the recipient. In addition, senders will not be constrained by the file size limitations of the recipient’s email system, since the file is hosted on the sender’s deployment of IceWarp Server. SmartAttach also lets users delete email attachments even after they have sent the message. So long as the recipient has not viewed or downloaded the file, access to the attachment can be permanently blocked.

Over‐the‐Air Synchronization via Integrated Exchange ActiveSync with IceWarp SmartSync Technology

Integrated ActiveSync lets business professionals wirelessly sync email, contacts and calendar events with a number of widely‐used mobile devices, including Windows Mobile, iPhone, Blackberry, Nokia, Sony, and others.
  • Email – Since 24x7 access to email is vital, IceWarp gives business professionals the power to retrieve email via their preferred mobile device
  • Contacts – Users can rest easy because new contacts that are entered into IceWarp WebClient and Microsoft Outlook are automatically synced back to the central server and made available on the user’s mobile device
  • Calendars – Users keep a handle on their busy schedule through synchronization of both personal and shared calendars in IceWarp GroupWare
IceWarp SmartSync, a new technology developed by IceWarp, delivers a more fluid end‐user experience by improving synchronization performance for mobile devices where synchronization traditionally fails, including the edge of coverage areas, over poorly performing networks, and inside trains, tunnels subways, and elevators.

IceWarp Unified Communications Server Version 10 supports open standards, giving users the ability to seamlessly deploy IceWarp with any standards‐compliant clients on the market. Plus, the platform provides superior server management capabilities, sophisticated backup and recovery options, duallayer protection against spam and virus, advanced archiving, intelligent system monitoring, centralized message logging, and more.

“IceWarp engineered its new unified communications platform to be entirely future proof,” said Christopher Grady. “Today’s business needs a sustainable solution that will evolve and thrive in any business environment regardless of infrastructure requirements, feature requirements or budgetary constraints.” In fact, version 10 delivers precisely that.

IceWarp plans to notify its users of the arrival of IceWarp Unified Communications Server Version 10 on the morning of November 16, 2009. Those interested in being added to this Release Alert can sign up by visiting http://alerts.icewarp.com.

About IceWarp – For over a decade, IceWarp has focused on unifying communications for every business class, size and niche. IceWarp Unified Communications Server Version 10 delivers an unprecedented level of advanced communication, collaboration, mobility and security. To compliment IceWarp technology, the company provides value‐enhancing free administrator training, flexible support, a number of managed services options, and a comprehensive business consulting group.

Media Contact:
Tom Occhipinti
www.IceWarp.com
PR@IceWarp.com
1.888.ICEWARP, ext 1212

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